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This refers to information that identifies you as an individual. We only collect personal information such as name, address, telephone and email when you contact us by telephone or email or use a form on our website e.g. enquiry, quote request, order a brochure, sign up to our enewsletter or register for events and/or competitions.This information is used to help us provide you with service you have requested. We also store and use your personal data for future marketing purposes such as sending you brochures or other material about similar products that may of interest. You can opt out of receiving such communications from us at any time.
See opt-out options »
We do not sell, rent, share, trade or give away any of your personal information.
INFORMATION COLLECTED ON OUR WEBSITE
We continually strive to improve your experience on our website. We use Google Analytics to collect information on how our website is being used. The data is collected using cookies but does not personally identify you. It provides us only with aggregate data such as quantity of visits to each webpage, people’s browser types and operating systems and helps tells us where our web traffic has come from, i.e. which search engine or website.
A cookie is small file, typically of letters and numbers, downloaded onto a device (computer or mobile phone) when the user accesses certain websites. Cookies are then sent back to the originating website on each subsequent visit and are used to track online traffic flows.
Cookies are used to record information about your online preferences and allow the originating website to tailor browsing to your interests and take full advantage of the website’s features such as remembering onsite searches, storing login information or font size preferences.
|Session cookies expire when your browser is closed and are not stored.
Persistent cookies are stored on your device beyond your browsing session, usually for 3 months and remember preferences for return visits.
How you can enable or disable them?
you can choose whether you wish to accept cookies or not using the settings in your web browser (e.g. Internet Explorer, Firefox). You can disable all cookies or enable/disable them one by one. For more information about cookies visit www.allaboutcookies.org or visit your browser’s help section.
Recipients of our enewsletters may be tracked regarding areas they click on within the email. This helps us to serve you more timely future communications, better tailored to your interests. You may opt out of receiving these marketing emails at any time by clicking the unsubscribe link found in the footer of all our emails, or by contacting us directly.
Our occasional email surveys ask visitors for demographic information (like their postal code, age, or holiday budget). Visitors may opt-out of receiving future survey mailings; see the delist/deactivate section below. [anchor link] This demographic and profile data is used to provide aggregate customers profiles to our marketing partners and to help us create a better service.
We occasionally run competitions on our site. Entrants are asked to supply contact information, which is used to inform about competition updates such as notification of winners. Entrants details are added to our mailing list to be used for future communications. You may opt-out at any time.
Links to third-party websites
This site contains links to other sites and Discover the World is not responsible for the privacy practices or the content of such websites.
Discover the World is committed to the security of customer information and we have security procedures in place to protect the loss, misuse or alteration of information under Discover the World’s control.
Removal requests will be made promptly upon receipt.
We may record telephone calls to ensure quality of service and for training purposes.
We are registered members of the UK’s Data Protection Act 98 (Z748446X) and we also operate in accordance with the Privacy and Electronic Communications (EC Directive) Regulations 2003. You can find out more about your rights and these Acts by visiting the ICO website »
By accessing this site, you signify your acceptance of these conditions.
"We went up the chair lift to the sky station to wait for the Northern Lights and saw an amazing display, couldn't have asked for anything more."
Rik and Angie Humphries,
Tromso, Abisko and Icehotel 2013